A new strategic management system, if it’s adequately
implemented, can change an entire organization in a way to became more
effective and efficient, and the most of strategic management authors and
practicers agree that implementation of an organizational strategy is more
difficult than its formulation. In today’s dynamic, highly competitive
environment, organizations have to devote significant time, as well as
human and financial resources to measuring their performance in order to
achieve their strategic goals. Therefore, organizations must implement an
appropriate strategic management and performance measurement system,
which is suitable for capturing the value of tangible and intangible assets
such as employee satisfaction, organization innovation potential, and
customer and supplier relationships. The facts show that the significance
of strategy is more important today then it has ever been. The balanced
scorecard has emerged as a proven and effective tool in organization’s
request to capture, describe, and translate intangible assets into real value
and allow organization to implement differentiating strategies
successfully, which will help them for better functioning in contemporary
global economic world. It is very important fact that balanced scorecard
concept, making some specific and appropriate correction, became
widely applicable in public sector organizations and in non-profit
organizations within developed economies. Thus, the business and
organizational practice, which is widely used in developed economies
organizations, should be implementing in domestic organizations,
because it will admit to faster eligibility conditions and standards of
access to European Union by the domestic business organizations and
guvernment institutions.
Keywords: Balanced Scorecard Concept, Strategic map, Knowledge Management, Learning organization principles, Measurable Organizational Value
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